FAQs

How long do your hot sauces last? 

Unopened, our sauces will last up to a year in your pantry. We recommend storing them away from sunlight and heat to best preserve their flavor and color. Once opened, we recommend storing them in the fridge, where they should be good for at least a year.

How long does your vinegar last?

Short answer: years. Long answer: Our vinegar is an unpasteurized, living product. While it will never go bad or be unsafe to consume, it will continue to evolve in the bottle. This may include color changes, increased sediment/mother, and evaporation. We recommend keeping the bottle fully capped when not in use to minimize this.

How should I store my hot sauce and vinegar?
Our sauces are shelf stable and can be stored in your pantry until opened. They should be moved to the fridge once opened. Our vinegar can be stored at room temperature indefinitely. If you would prefer to minimize mother growth, pop it in the fridge.

Are your products vegan/gluten free/allergen free?
Three of our hot sauces contain local honey – Serrano Roasted Garlic, Cherry Bomb, and Smokey Coffee Mole. With that exception, all of our other products are vegan. They are also free of gluten and other major allergens including tree nuts, peanuts, soy, and sesame.

While we don’t share equipment, our products are made in a shared facility that also processes sesame, soy, and peanuts. 

How are orders shipped?
We ship orders via USPS Priority Mail. We typically ship on Tuesday and Thursdays.

Do you offer international shipping?

Unfortunately, not at this time. We would love to in the future, so please drop us a note and let us know where you are!

Do you offer returns?

We know you’re going to love our products. If you have any issues with your order or your package arrives damaged, please contact us at info@haxanferments.com. Because we sell a food product, we are not able to offer exchanges or returns unless items are defective. 

I have more questions!
We would love to help! Email us at info@haxansauce.com.